Privacy Policy
Last updated: January 2025
This Privacy Policy explains how trenvix.blog ("we", "us", "our") collects, uses, and protects personal data provided by individuals ("you") who visit our website or participate in our programs. We are committed to handling your information with care and in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).
1. Data Controller
trenvix.blog
71/9 Pracha Uthit Road, Huai Khwang, Bangkok 10310, Thailand
Email: [email protected]
Phone: +66 2 274 6832
2. Information We Collect
We may collect the following categories of personal data:
- Contact information: name, email address, phone number
- Enquiry and correspondence content submitted through our contact form
- Program enrolment data: program selected, attendance records
- Technical data: IP address, browser type, pages visited, time on site (via analytics cookies, where consent is given)
We do not collect sensitive personal data such as financial account numbers, national ID details, or health information.
3. Legal Basis for Processing
We process your data on the following legal bases under the PDPA:
- Contract: To process enrolments and deliver program services
- Legitimate interests: To respond to enquiries and operate our website
- Consent: For marketing communications and analytics cookies (where you have opted in)
- Legal obligation: Where required to comply with Thai law
4. How We Use Your Information
- To respond to your enquiries and arrange program enrolments
- To deliver program sessions and provide program materials
- To send program-related communications (scheduling, confirmations)
- To improve our website and services (where analytics consent is given)
- To comply with legal and regulatory obligations
5. Data Retention
We retain personal data for as long as is necessary for the purposes described above. In general:
- Enquiry data is retained for up to 12 months unless you enrol in a program
- Program participant data is retained for up to 3 years for administrative and legal purposes
- You may request deletion of your data at any time (see Section 9)
6. Sharing Your Information
We do not sell your personal data to third parties. We may share data with:
- Service providers who assist in operating our website (hosting, email delivery) — under data processing agreements
- Thai government authorities where required by law
We do not share your data with financial product providers, advertising networks, or any party for commercial purposes.
7. Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
8. Cookies
Our website uses cookies. Essential cookies are required for the site to function. Analytics and preference cookies are only placed with your consent. For full details, please see our Cookie Policy.
9. Your Rights Under the PDPA
As a data subject under Thai PDPA, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing or analytics at any time
- Object to or restrict processing in certain circumstances
- Lodge a complaint with the Personal Data Protection Committee
To exercise any of these rights, contact us at: [email protected]
10. Children
Our website is not directed at children under 20 years of age. Where a participant is under 20, parental or guardian consent is required for enrolment. We do not knowingly collect data from individuals under 20 without appropriate consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes acceptance of the updated policy.
12. Contact
For any privacy-related questions or requests:
Email: [email protected]
Post: trenvix.blog, 71/9 Pracha Uthit Road, Huai Khwang, Bangkok 10310